miyon88 Privacy Policy

This Privacy Policy ("Policy") describes how miyon88 ("miyon88," "we," "us," or "our") collects, uses, stores, and protects the personal data of individuals ("you," "Player," or "User") who access or use the miyon88 online gaming platform, including all associated websites, mobile interfaces, games, and services (collectively, the "Platform").

miyon88 is committed to protecting the privacy and personal data of all players in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We take our obligations under this law seriously and have implemented appropriate technical and organizational measures to safeguard your information.

This Policy applies to all personal data collected through the Platform, whether provided directly by you during registration, collected automatically through your use of the Platform, or obtained from third-party sources in connection with your account. Please read this Policy carefully alongside our Terms and Conditions, which govern your use of the Platform.

miyon88 collects the following categories of personal data:

2.1 Registration Data

When you create a miyon88 account, we collect:

• Full legal name;
• Date of birth (for age verification purposes);
• Email address;
• Mobile number;
• Residential address (city/province level, at minimum);
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

To comply with applicable regulations and to verify your identity before processing withdrawals, we may collect:

• Government-issued photo ID (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID);
• Selfie or live photo for identity matching purposes;
• Proof of address documentation where required.

2.3 Financial Data

When you make deposits or withdrawals, we collect transaction records including the payment method used (e.g., GCash account reference, Maya account reference, or bank account details), transaction amounts, and timestamps. miyon88 does not store full payment credentials — these are handled directly by the relevant payment provider.

2.4 Usage and Technical Data

We automatically collect certain technical data when you use the Platform, including:

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Pages visited, games played, and session duration;
• Betting history and game activity logs;
• Cookie identifiers and similar tracking technologies.

2.5 Communications Data

When you contact miyon88 customer support via live chat or email, we retain records of those communications, including the content of your messages and any attachments, for quality assurance and dispute resolution purposes.

miyon88 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your miyon88 account, including processing deposits, withdrawals, and bonus credits;
• Identity Verification: To verify your age (21+) and identity in compliance with applicable Philippine gaming and anti-money laundering regulations;
• Platform Operation: To deliver the games, betting markets, and other services available on the miyon88 Platform;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct;
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of gambling-related harm, and to administer self-exclusion and deposit limit requests;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications;
• Legal Compliance: To comply with applicable laws, regulations, and lawful requests from regulatory or law enforcement authorities.

miyon88 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions you agreed to upon registration, including account management and payment processing;
• Legal Obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and tax reporting obligations;
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent, particularly in relation to marketing communications and non-essential cookies. You may withdraw consent at any time.

miyon88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Providers: GCash, Maya, and partner banks receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable Philippine financial regulations;
• Identity Verification Services: Third-party KYC providers who assist in verifying your identity documents and age, operating under strict data processing agreements;
• Game Software Providers: Licensed game studios whose software powers certain games on the Platform may receive anonymized or pseudonymized gameplay data for technical and audit purposes;
• Regulatory Authorities: We may disclose your data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law or lawful order;
• Professional Advisers: Legal, accounting, and auditing firms engaged by miyon88, subject to professional confidentiality obligations.

miyon88 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and analyze usage patterns. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled as they are required for login sessions, security, and core functionality;
• Performance Cookies: Collect anonymized data about how players use the Platform (e.g., pages visited, error messages) to help us improve performance;
• Functional Cookies: Remember your preferences such as language settings and game display options;
• Analytics Cookies: Help us understand aggregate usage trends to improve the Platform experience for all players.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. Continued use of the Platform after being informed of our cookie practices constitutes consent to the use of strictly necessary cookies.

miyon88 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements;
• KYC Documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later;
• Transaction Records: Retained for a minimum of five (5) years in accordance with applicable financial regulations;
• Support Communications: Retained for up to two (2) years from the date of the last communication;
• Usage and Technical Data: Retained for up to twelve (12) months in identifiable form, after which it may be anonymized for aggregate analytics.

Where retention beyond these periods is required by a specific legal obligation or ongoing dispute, data will be retained until that obligation or dispute is resolved.

miyon88 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers;
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and KYC documents;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of the Platform;
• Multi-factor authentication options for player accounts;
• Continuous monitoring for suspicious activity and unauthorized access attempts.

Despite these measures, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, miyon88 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by miyon88:

• Right to Be Informed: The right to know what personal data we collect and how it is used — which this Policy fulfills;
• Right of Access: The right to request a copy of the personal data we hold about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to verified requests within fifteen (15) business days.

The miyon88 Platform is strictly intended for individuals aged 21 years and older. miyon88 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process.

If miyon88 becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, all associated data will be reviewed, and the data will be deleted to the extent permitted by applicable law. If you believe that a minor has registered on the Platform, please contact our support team immediately.

The miyon88 Platform may contain references to third-party payment providers (such as GCash and Maya) whose services are integrated into the Platform. When you interact with these services, you are subject to their respective privacy policies in addition to this Policy. miyon88 is not responsible for the privacy practices of third-party providers.

miyon88 does not embed third-party social media tracking pixels or advertising networks on the Platform that would allow those third parties to collect your personal data without your knowledge.

miyon88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or in-platform notification.

Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how miyon88 protects your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.

Please do not include sensitive account information such as passwords or full payment details in any email correspondence. Our team will never ask for your password.